Gloucestershire Police Force Control Room Call Handler Recruitment

Gloucestershire Police Force Control Room Call Handler Recruitment

Gloucestershire Police Pressure Management Room Name Handler Recruitment

Do you’ve what it takes to be on the front-line of policing and assist Gloucestershire Constabulary ship our mission to maintain individuals secure from hurt? Do you share our values of integrity, impartiality and transparency? Are you able to be devoted to work within the public’s curiosity, partaking and listening to their wants and considerations?

We’re searching for people with distinctive communication abilities and a ardour for public service to turn out to be Pressure Management Room (FCR) Name Handlers inside Gloucestershire Constabulary.

Concerning the function – Gloucestershire Police Pressure Management Room Name Handler Recruitment

As a Name Handler, you may be a part of an inclusive staff of pros delivering a wonderful service to the general public.

You’ll work in an atmosphere which adjustments from minute-to-minute. No two days would be the similar as you make sure that the general public really feel valued; serving to to construct confidence within the police service. You’ll be coping with emergency and non-emergency contact by way of quite a lot of channels.

Usually callers might be distressed and in a time essential scenario. You have to to take management, achieve related data and make dynamic choices while being empathetic, compassionate and supportive.

There are a number of shift patterns for profitable candidates; full time, half time, day shifts or late shifts. All shift patterns can be working 24/7 and contains financial institution holidays and weekends.

Pay

Full-time FCR Name Handlers obtain a 32.06% shift allowance on prime of their primary full time wage of £21,837 – £24,156 (pro-rata for part-time positions). Shift allowance commences after the completion of the preliminary coaching course when the profitable candidates begin working the 24/7 shift sample.

Advantages

As you’d anticipate from one of many largest employers within the county, you’ll get pleasure from a wonderful advantages bundle. Positioned at our HQ, which is simply off Junction 12 of the M5, you’ll have entry to an on-site gymnasium and sports activities services, a complete well-being bundle and obtain recognition of excellence by means of our inside awards programme

For additional particulars, view our advantages bundle web page.

Who can Apply – Gloucestershire Police Pressure Management Room Name Handler Recruitment

Being a individuals particular person, having first-class communication abilities, treating individuals with dignity and respect in addition to being able to deal with advanced and generally unstable conditions are the important thing attributes for a Pressure Management Room Name Handler. To use for one in every of our Pressure Management Room Name Handler, you’ll additionally have to:

Be 18-years-old or over
Have 4 GCSE’s at C or above (together with Maths and English) or transferable equivalents
Be laptop literate
Have efficient communication abilities
Potential to work underneath strain
Disciplined method to work
Potential to handle individuals and data
Potential to make use of personal initiative
A versatile perspective to working and shift rostering

Please observe that profitable candidates can be required to attend an 8 week coaching programme at our coaching venue, predominantly on the Sabrina Centre in Berkeley with some variations, to equip them with all the abilities they’ll want for the function. Coaching can be full time Monday to Friday for all roles, together with half time roles.

Shift patterns

There are 4 working patterns out there as a Gloucestershire Constabulary Name Handler. The patterns embody full time, half time, day shifts (half time) or late shifts (half time). All shift patterns work a 24/7 rota and this contains financial institution holidays and weekends.

Please observe that on your software you have to to state which shift sample you might be making use of for.

View the Name Handler shift patterns

You can too obtain the shift patterns as a PDF file. Please observe that the file will not be appropriate for customers of assistive expertise.

Pay and rewards

Pensions

We provide beneficiant contributions to particular person pension plans. We’re a part of the Native Authorities Pension Scheme, a Profession Common outlined profit scheme.

Annual go away

Paid annual go away for police workers is 24 days. After 5 years of service, this rises to 29 days plus 8 financial institution holidays.

Paid annual go away for law enforcement officials is 22 days for law enforcement officials initially of their careers, rising to 30 days plus 8 financial institution holidays.

We additionally present a variety of go away choices which embody break day for carers and dependants go away, fertility remedy, coaching and examine go away in addition to allowances for reservists, cadets and different voluntary actions comparable to governorships inside faculties.

Annual go away buy

You may apply for as much as 10 days moreover bought go away. This profit is reviewed yearly. It’s not out there for 2021/22.

Profession breaks

We additionally present the chance to use for profession breaks; intervals of prolonged go away to take care of dependents, journey and examine or for voluntary service.

Maternity/paternity go away

All Police Officers are entitled to a most of 15 months maternity go away no matter service

All Police Workers are entitled to 52 weeks of maternity go away no matter size of service.

Paternity go away is 2 weeks and is offered to officers and workers.

Working circumstances

We consider that different work helps our staff have a wholesome work life stability, and offers a greater service to our communities. That’s why we provide different and versatile working patterns.

Flexi time

Flexi-time permits our police workers to decide on what time to start and finish work making certain core hours are lined and that 37 hours are labored every week for full time positions.

Various working

We additionally supply different working patterns, which might embody:

• Compressed hours• Half time working• Annualised hours• Mounted shifts• Time period time working

Apply to turn out to be an FCR Name Handler

For extra Info: Go to the web site for Gloucestershire Police

About Muji Sakawari

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